Artificial intelligence is one of the key issues of our time. No industry, department or decision-maker can afford to ignore the potential of this technology. Yet it is rare to find a comprehensive overview of the benefits and possibilities of AI in practical applications. The ai@media channel aims to move beyond this perspective – which is so often based on technical and IT-related facts – and take a look at the fields of application, the users and what goes on behind the scenes in artificial intelligence. We answer the question of where AI really makes sense and how companies in the communications and media sector can learn from others.  Running alongside our digital conference of the same name, ai@media, this channel provides inspiration for the productive use of artificial intelligence.